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customer

Reliance Propane core values

At Reliance Propane, we lead with integrity, treat people with respect, and believe in earning trust through exceptional service. Rooted in community and driven by efficiency, we’re committed to making propane simple, reliable, and sustainable. We are ready to serve you.

A few facts about us:

  • Many of our team members are also our customers – keeping us closely connected to what matters most: your experience.

  • We are local. You will see us in your community, in the grocery store aisles, enjoying life in the park. Your town is also our town!

  • Every area we serve has a dedicated Safety Team member. That’s how serious we take your safety.

See What Our Customers Are Saying

Reliance Propane customers rave about our exceptional service, reliable propane delivery, and competitive pricing. They value our friendly, knowledgeable team and trust us to keep their homes and businesses running smoothly year-round.

  • Amanda

    Delivery service is fast and the drivers are always respectful and close the gate. It's hard to find trustworthy people these days and that's exactly what you can expect from Reliance Propane.

  • Cindee

    Reliance Propane customer service is outstanding. They always take my concerns and address them as soon as possible . The drivers are courteous and respectful of my property. I am extremely happy with Reliance Propane.

  • Robert

    Dependable every time. The company has specialists who will come out to talk about or service specific problems. This company was the only one in this area to agree to delivering to our difficult to reach address, 27 years ago. Access is much better now, but we're staying with the company.

  • Chelsey

    Reliance makes it easy to keep my tank full, without any work on my part... My delivery guy is very respectful to our property and our dogs. He texts me with a 30 minute heads up that he is on his way, so I can put the dogs inside. The meter system that is linked to the app on my phone, makes it so easy and helpful to know how much is in my tank.

  • Jack

    They have been very good to me through the years and always helped me in my times of need. I am 72 years old and they work with me and give me their time and special care which these days is very rare.

  • Eric

    It's the personalized service. Everyone I've ever spoken with over the phone or in the truck could not be kinder and more committed to making it work. Bravo Reliance, bravo Thompson Gas.

FREQUENTLY ASKED QUESTIONS

How do I set up a propane delivery schedule?

Our team works with you to create a delivery plan, whether automatic or will-call, based on your usage and preferences.

What are the costs involved in becoming a customer?

We provide transparent pricing, which may include a tank installation fee, propane costs, and possible maintenance charges. Contact us for specific details.

Do you offer any payment plans or budget-friendly options?

Yes, we have flexible payment plans and budget programs to help make propane costs manageable for every household or business. Click here to learn more!

What size propane tank do I need for my home or business?

Our experts assess your needs based on usage, appliances, and property size to recommend the ideal tank size for efficiency and convenience.

Is there a contract or long-term commitment required?

We offer flexible agreements with terms clearly outlined, ensuring you have the best option tailored to your specific needs.

How quickly can I get my propane tank installed?

Our team works to schedule installations promptly, often within a few business days, ensuring you have access to propane quickly.

What safety precautions do I need to take with propane?

We provide comprehensive safety guidelines, from proper tank placement to emergency procedures, ensuring you and your family stay safe. Click here to learn more.

READY TO GET STARTED?

Become a Customer